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RETURNPOLICY
ReturnPolicy
To protect yourself from disappointment and the risk of a return, we strongly encourage you to closely inspect the item photos and details. Please ask questions about the item to ensure satisfaction before purchase.
For flat rate shipping orders, buyers have 12 hours after delivery to inspect their item(s) and contact support: [email protected] if they wish to return an item. There are restocking fees $100, we deduct outbound and return shipping charges from the buyer's original purchase price (+ taxes if applicable). For Flat Rate Shipping returns, buyers will be responsible for packaging and shipping the return within three business days after return shipping is received. The buyer may also be responsible the packing charges incurred by the seller. Buyers may not be reimbursed for returns that are not received in original condition.Products that have been altered or modified in any way are not eligible for returns,
When contracting us to initiate a return, please include:
The reason for the return
Your beverlyhillsgalleria order # (find this in your order confirmation email)
Your phone number
If the item arrived damaged, photos of the damaged item and packaging
Once we review your return request, we will send you an email with further instructions.
Each returned item must be received in original condition. We reserve the right to deduct for any damage that may have occurred not related to transportation. A refund of the purchase amount, less any charges for which the buyer is responsible, will be processed upon confirmation that the item has been safely returned to the seller.remember you will be charge fees when return item restocking fees,shipping and packaging fees,taxes fees,damage fee ,return fees shipping you will pay to ship back item so please keep that in mind when return item
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